eAdvantage

eAdvantage Frequently Asked Questions

Application

Remove or Add a User Administrator

Update Membership Information

For more information about eAdvantage...



Products & Services: About eAdvantage


About eAdvantage
As a member, you can conduct business, book advances online and access your accounts by using the speed and convenience of our secured members-only site. The following information outlines the procedures for signing up for our free eAdvantage internet banking service. It also provides the procedures for updating your information. Apply now...

Advances Online
Members have the option to use eAdvantage for even more transactions. FHLB Des Moines has increased the term and loan limits of eAdvantage, our secure, online banking service. Advance terms have increased from one to less than five years with no limit on the number of total advances booked on eAdvantage in one business day. Any one single advance as well as advances for any specific term cannot exceed $14.9 million (previously $4.9 million). For questions, please contact the Help Desk at 800.544.3452, ext. 1029.

Advance Email Notification

If you are using eAdvantage, you can set up an advance email notification. An email will be sent to your financial institution each time an advance is processed regardless of how it is requested either through eAdvantage or by phone to the Money Desk.

Please follow these four easy steps to set up advance email notifications:

  1. From the eAdvantage homepage, click on the “Confirmations & Notifications” link on the right-hand side of the page.

  2. Click on “Setup Advance Email Notifications.” This will take you to an interface for adding and deleting email addresses from your mailing list.

  3. To add an email address, type it in and then click on the “Add New Address” button. To delete an email address, select it and then click on the “Delete Address” button.

  4. When you’re finished, click on the “Return to Confirmation & Notifications” link to return to the confirmations page.


Application Information
eAdvantage is a private, secure, "members-only" website. Since this is a secure site, you need to register for a User ID and password. Please follow these procedures to complete the application process. In addition, don't forget to include an email address that only the User Administrator can access.

To maintain the confidentiality of your financial institution's records, you must complete two documents to register for eAdvantage. The two PDF documents are:
 

Application Forms Document Type (Word or PDF)
eAdvantage Terms and Conditions of Use Agreement PDF  
Authorized Personnel Form Word PDF

To Remove or Add a User Administrator
If you have a Terms and Conditions of Use Agreement on file with us and you would like to remove or add a new user administrator, you only need to complete the Authorized Personnel Form.

Procedures after your Application has been Approved

For help, please contact the Help Desk at 800.544.3452, ext. 1029.

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